Sales Policy

At Texotis, we strive to provide a seamless and enjoyable shopping experience for all animal lovers. Please read our Sales Policy to understand how we handle orders, payments, and promotions.

1. Orders & Processing

• Orders can be placed 24/7 through our website: www.texotis.xyz.
• Once an order is placed, you will receive a confirmation email with order details.
• Orders are processed within 1-3 business days (excluding weekends and holidays).
• If an item is out of stock after purchase, we will notify you immediately and provide alternative options or a full refund.

2. Payment Policy

We accept the following secure payment methods:
✅ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✅ PayPal
✅ Apple Pay & Google Pay

• All payments are processed securely using encrypted technology.
• Prices are listed in USD and include applicable taxes where required.
• Full payment must be made before your order is shipped.

3. Shipping & Delivery

• We offer domestic & international shipping with tracking.
• Estimated delivery time: 5-10 business days (varies by location).
• Shipping costs are calculated at checkout based on your address.
• Texotis is not responsible for delays due to customs, weather conditions, or courier issues.

4. Promotions & Discounts

• Promotional codes must be applied at checkout and cannot be used after a purchase is completed.
• Discounts cannot be combined with other offers unless stated otherwise.
• Sale items are final sale and may not be eligible for returns or exchanges.

5. Order Cancellations & Modifications

• Orders can be canceled or modified within 24 hours of placement.
• Once an order has been shipped, cancellations are not possible.
• If you need to make changes, please contact info@texotis.xyz as soon as possible.

6. Customer Support

For any inquiries about your order, feel free to contact us:
📩 Email: info@texotis.xyz
📞 Phone: (978) 388-1275

Thank you for choosing Texotis—where gifting and creativity come together!